Created in 1994, Asia Pacific Post (APP) is a cooperative representing 29 postal members from the Asia-Pacific region, with the objective of enhancing the quality of postal services, market analysis and strengthening the region network. IPC provides the APP members with a full suite of reports for EMS and APP ePacket items (a light-weight packet service targeted at e-commerce items) which are exchanged between APP posts.

Data are gathered through the IPC Central Datastore (CCDS), qualified as APP and subsequently conveyed to the IPC Business Intelligence tool (BI) for reporting purposes. Reports are tailored on INTERCONNECT KPIs and set-up, and include end-to-end and segmental service performance, tracking event compliance and timeliness of provision of tracking events.

Following the initial request for reporting, a Memorandum of Understanding (MoU) has been signed between IPC and APP in 2019. The actual reporting service to APP is the result of this MoU.

How does it work? 

Similar to the INTERCONNECT reports, users of the APP module in the BI Tool have near-real time information at their disposal and can make use of the slice-and-dice and drill-down functionalities of the system in order to pinpoint problem areas.

Regular meetings between IPC and APP management will address any issues and ensure the process of updating reference data is respected.

Both organisations will continue to explore further areas of co-operation.

Benefits 

  • Member posts of the Asia-Pacific region will receive a reporting service from IPC based on current market and customer demand in e-commerce
  • Cost effective solution and standardisation
  • End-to-end reporting
  • APP can build on existing expertise and services
  • Ongoing service performance monitoring and data analysis
  • Access to data quality monitoring and analysis tools
  • Easy extension of reports through flexible and scalable systems 

Fact & Figures

More information

To find out more about the Reporting service to APP, please contact info@ipc.be.